It’s great knowing you have thousands of people following your Facebook business page. But are they translating to sales? If you’re not converting your followers to customers, here are a few tips to help you benefit from your presence on social media channels.
1 – Know your target audience. The shotgun approach helps you to connect with a few people most of the time, but if your target audience is women between the ages of 20 and 45, it doesn’t help you if your marketing appeals more to men between 40 and 60. Knowing who you want to reach will determine your messaging.
By now anyone with an Instagram, Twitter, or Facebook account or on any other social media channel has seen someone use a hashtag. Often hashtags are used to participate in a trending topic such as a political debate on Twitter (#electionresults2018) or on Instagram to to categorize your images so that they are discoverable by people with similar interests (#weightloss). On Facebook, the use of hashtags is being utilized by businesses to promote their brand (#pepsisweepstakes) or by individuals promoting a cause (#curecancer) or something just ridiculously funny (#vegancat). You’ll often see hashtags with a tone of sarcasm, because who doesn’t want to make a point about something insane on the internet? (#thestruggleisreal).
As a marketing tool, hashtags can either be your be a great opportunity…or just a waste of time. Hashtags are intended to do one of 2 things: 1) drive people to your content and brand, or 2) call people to action (which ultimately drives people to your content and brand).
Web design businesses will often work to sell you on the “custom” website because your business will better stand out among your competitors. “Custom is better” they say, because it will be a design exclusive to you. Sounds reasonable but will always come with a massive price tag. (more…)
When you start a business you expect to be successful, so you need a plan. A business plan is really a rational strategy that will help you meet your short and long term goals. It includes a few key areas including: business goals, mission statement, target market, competitive analysis, pricing strategy, promotional plan, marketing budget, action list, and a way to determine if you have met your goals. Key to this plan is your unique selling proposition. In other words, what sets you apart from your competition? What makes your product or service the best available to your target market?
Start formulating your unique selling proposition by answering these four questions:
- What is my product? (i.e. “skin care cream”)
- Who is my audience? (i.e. “women over 40”)
- What do I do well? (i.e. “demonstrating the skin improvements in past and current customers”)
- What is the problem my customer needs solved? (i.e. “aging skin”)
Answering these four questions will lead inevitably to your unique selling proposition. What is it that differentiates my business and my product from my competitors? What makes my product unique? (i.e. “my product is demonstrably effective for women over 40”)
If you’re not entirely sure that your product is unique, that your service isn’t distinguishable from that of your competition, you likely need to revisit your preliminary questions. Take a few minutes to answer these questions for yourself and see if you need to make any changes to your overall business plan or if you’re on the right track!
Within my coaching relationships, there are certain patterns of thinking that I find are most common. It’s definitely the case that leaders of businesses and organizations often know what it is they want to accomplish, but in the process of getting there, they fail to recognize road blocks—many of which they place in front of themselves. (more…)
Resources like Twitter, LinkedIn and Facebook are great tools for communicating your message. But these aren’t magical tools, it actually takes work to to get your message out there. People don’t just start following you because you set up an account on any of these platforms. Apart from hooks in your writing, you need to actually find people who are interested in what you have to say. Social media is no different from real life–outside of a relationship, no one really cares what you might have to say. Of course, once you become known by some as an expert in your field, others will find out about your work. Word of mouth is what we use to call it, but the concept is still the same. Successfully sell your ideas to a few and more will follow. But it takes work and doesn’t happen over night.